We collect and use personal and business information only as needed to respond to inquiries, prepare quotations, discuss product requirements, arrange orders, and communicate about shipping or after-sales matters. This may include name, company name, email address, phone number, destination country, city, postal code, product interest, order quantity, packaging requirements, and payment or delivery communication.
How we use information
- To identify the product or SKU requested by the buyer
- To calculate pricing, packing, freight, and estimated lead time
- To communicate about OEM, ODM, logo, packaging, or drawing-based requests
- To arrange order confirmation, payment communication, shipping, customs documentation, and after-sales support
- To improve our catalog, quote process, and buyer communication
Quote and shipping information
Destination information is necessary for heavy-product freight quotation. We may use the country, city, postal code, quantity, and packing information to check possible shipping routes, freight estimates, and export arrangements.
Information sharing
We do not sell quote request information. When necessary to prepare or fulfill an order, information may be shared with factories, logistics providers, customs brokers, payment providers, or service partners involved in quotation, production, packing, shipping, or order support.
Data updates
If you need your quote request information updated or removed, contact us through the store contact page. Some order-related information may need to be retained for business, accounting, customs, or legal purposes.